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Your home is unique. I will need to see your home and its special features before I can present you with a personalized marketing proposal. After assessing the potential of your property and working with you to bring out the best qualities of your home, we will determine the market price of your home based on your finanacial needs, comparable sales in your neighborhood and the current state of the real estate market.

I will then devise a thorough marketing plan, fully exposing your home to potential buyers locally, nationally and internationally through newspaper adds and the internet.

I will employ all my skills in real estate, interior design, finance and remodelling on your behalf. I'm certain that you will be extremely satisfied with my performance. I believe in delivering more than I promise.

WHY YOU SHOULD CALL ME TO HELP YOU BUY A HOME

Every buyer is unique. Every home is unique. I will need to assess you criteria in a home by meeting with you and seeing properties with you to get an idea of what is important to you. After we have met and determined your criteria, I will then be able to identify properties that we should see. If you like, I can call you with homes to see or we can configure my website so that you can receive emails each time a new listing comes on the market that fits your criteria. We can then talk about the home and decide if I should show it to you or if you would like to see it on your own at an open house. Any home that you have an interest in, I will see with you so that we can determine whether it is a home that you should make an offer on. I will guide you through each step of the purchase of a home. I am a very skillful, careful and tactful negotiator. I will do my best to make sure that everything works out in your best interest.

I have been a Realtor with Coldwell Banker/Cornish & Carey, the dominant real estate company in Northern California, for 18 years. During this time, I have consistently been among the top 1%-3% of agents in the company. I am an effective and technologically savvy agent.

After you get to know me, I am certain you will find that I am a sincere and hard working person who will put your interests first. I will prepare your home for maximum exposure to achieve optimum results and I will be an extremely strong negotiator on your behalf.? I have extensive experience in the current market?with both buyers and sellers.

I am looking forward to working with you soon. To set up an appointment, please call me at (650)917-4211 or send me an e-mail at vchan@cbnorcal.com.

Sincerely,
Vivi Chan
Coldwell Banker
President's Elite Realtor

Testimonials

See what some satisfied customers of Vivi's have to say about her abilities as a realtor.

The Lee Family

"Vivi is extremely sharp, savvy and knowledgeable. There is no doubt she is one of the best agents around. Along with the qualities that speak of her professionalism, we must add that she's wonderfully artistic, genuine, honest and completely trustworthy. Vivi Chan is everything you could want in a Real Estate Agent and we're really lucky to have found her. She sold our property quicker than we could have imagined and handled all the speed bumps along the way with the utmost confidence and care. The bottom line is that she does great work and really cares about her clients. We have already recommended her to friends and will continue to do so. Thank you Vivi!"

Mr. & Mrs. Stephen Wu

"It was as a result of her efforts that our experience in using your brokerage to find a home has been a very positive one."

Mr. & Mrs. Winston Wong

"Her thoroughness, insight and effectiveness in handling sensitive negotiation issues proved her to be a very strong and saavy realtor."

Mr. John Webster

"Vivi's real estate knowledge and experience, combined with her incredible work ethic, integrity, creativity and care for our best interests, allowed us to complete the sale within a reasonable time and without a lot of hassle."

Mrs. Cathy Chin

"I would refer you to all potential home buyers because you are the "best" and you can't improve on that. You are knowledgable about the real estate market and interior design, extremely organized, flexible, dependable, agressive without being offensive, and gracious."

Dana & Terri Williams

Ms. Kathleen Jones

"Vivi was always patient and supportive during my lengthy search for a home. She is an excellent negotiator who gave me sound advice, is extremely detail oriented, and followed up tenaciously both before and after closing."

Dr. J. Lawrence Naiman

"Like a magician she took control, promptly closing the sale on the new home while simulatneously getting the old home ready for the market... Vivi kept us informed at every step along the way, and was always available to answer our questions."

Mr. Fred Hibbert
Coldwell Banker
110 First Street, Los Altos, CA 94022
Re: Vivi Chan

December 30, 2000

Dear Mr. Hibbert:

We wanted to send you this note to give you compliments and thanks relating to your colleague Vivi Chan. Vivi helped us buy a home in Los Altos in October.

Vivi did a very effective job in helping us find and choose the right home. We are relatively new to California and needed an expert to help us find an appropriate home in the Los Altos area. Vivi was able to provide us with the expertise that we needed. She has also followed up extensively with us after the sale to provide many insightful ideas relating to the renovation and remodeling of our new house. This aspect of her assistance was truly beyond the call of duty.

To give you some idea of her effectiveness, allow me to relate one story to you. When we saw an open house during September, the real estate agent handling the open house asked if we had an agent. When we told him that we were working with Vivi, this agent mentioned that she was not only very good, but also that Vivi gave us an advantage over other bidders because of the credibility that she brings to the table. Her reputation in the community, in other words, would make the sellers and their brokers feel more comfortable with any bid we would make and thus more likely to choose our bid. That is high praise from someone in your business.

I am sure that you are aware what a talented sales representative Vivi is. In addition, though, we wanted to pass along this feedback to you so that you have further confirmation of that. It was a result of her efforts that our experience in using your brokerage to find a home has been a very positive one.

~ Very Truly Yours, Stephen S. Wu and Marialice Donnelly Wu

Los Altos, CA 94022

9/15/1997

Dear Mr. Wheeler,

We are extremely pleased with Vivi Chan's marketing expertise on our home in Los Altos Hills last Spring. Her thoroughness, insight and effectiveness in handling sensitive negotiation issues proved her to be a very strong and savvy realtor.

Our house was previously on the market with a different realtor for six months. We were not getting the marketing effort and attention that took to sell a high-end home in Los Altos Hills. After Vivi took over, she worked tirelessly creating the interior of our home to be best presented to the public and potential buyers. We are both engineers and decorating was the last thing on our mind. And thus our home apparently looked very spartan and huge. Together we went shopping where Vivi selected paintings, rental furniture, accessories and flowers to fill up our voluminous space. With her relentless marketing effort, she soon found us a buyer by herself. The escrow on the sale of our home closed in only three weeks. During this whole time, she kept us posted with each development throughout the sale. Vivi turned a very sensitive and challenging task into a very happy and satisfactory ending for both ourselves and the buyers as well. We highly recommend Vivi to our friends and relatives for their real estate needs.

~ Sincerely yours, Winston and Josephine Wong

August 28, 1995

To: Mr. Gary Wheeler, Vice President & Manager

My two brothers (one in San Diego and the other in Hartford, CT) and I wish to express our profound appreciation and admiration for the outstanding job done for us by Vivi Chan.

We knew the sale of our deceased mother's home in Los Altos Hills would not be easy, but we had no idea how valuable a truly professional broker could be. Vivi's real estate knowledge and experience, combined with her incredible work ethic, integrity, creativity and care for our best interests, allowed us to complete the sale within a reasonable time and without a lot of hassle.

With intelligence and initiative, she was able to handle a myriad of details and/or potential problems which, frankly, I was not equipped to deal with at a distance of 3,000 miles.

Please be sure that all three brothers will recommend your firm and especially Vivi should we be in a position to do so.

Many thanks to Cornish & Carey for providing such a fine professional to help us.

~ John W. Webster

September 16, 1993

Dear Vivi,

Little did I know during our chance meeting at your La Cresta listing that you would be the key to our very successful house hunting. You epitomize the highest quality service, taking responsibility for all of the many details that support a housing transaction. You made us feel like we were your only clients and your main priority.

I know that the best houses sell immediately after listing and it takes the best realtors to close those deals. You gave me many opportunities to see the "hot" properties quickly in spite of my long work hours. I am especially proud that I now own one of those very desirable homes. Despite a difficult listing agent and the fact that we made an offer on the initial listing day, you made the transaction virtually transparent to us. We especially appreciate your long work hours, often past midnight, to ensure a successful deal.

I enjoyed all of our house hunting trips, as they were wonderful lessons in architecture appreciation and Los Altos history. You made a dedicated effort to understand my taste and needs and opened my eyes to the potential of each property. However, you never imposed your preferences on me or try to talk me into a property I didn't want. You asked the seller questions that showed your genuine interest in the home and helped us to better evaluate it.

I would refer you to all potential home buyers because you are the "best" and you can't improve on that. You are knowledgeable about the real estate market and interior design, extremely organized, flexible, dependable, aggressive without being offensive, and gracious.

Each time we step into our new home, we like it even more.

Thank you so very much,

~ Cathy Chin for Cathy, Rich and Tori

April 23, 1993

Mr. Rodger Rickard
Cornish & Carey
505 Hamilton Suite 310, Palo Alto, CA 94301

Dear Mr. Rickhard,

We recently moved to Los Altos Hills. After looking for a home on and off for a number of years, we had all but given up the search. However, after meeting Vivi Chan at an open home, she located a beautiful home in a perfect locale within two weeks.

Vivi also handled the sale of our home in San Carlos. She priced the home right, and even in a slow market over the holiday season, we were able to sell our home and obtain two back-up offers. Through Vivi's diligence and attention to detail we were able to obtain the best financing available and bring a rather complex set of transactions to a successful close.

Having bought and sold various properties over the years, we have dealt with a large number of real estate brokers and agents. In our experience, Vivi proved to be the most knowledgeable, particularly when representing her client's interests in dealing with real estate agents from other firms.

Vivi's thoroughness and commitment to her clients reflects very well on Cornish and Carey and on Vivi as a dedicated professional.

If one is searching for a real estate agent who knows the market and will stand up for her clients, look no further than Vivi Chan. It has been a pleasure to have worked with Vivi.

Sincerely yours,
~ Dana K. Williams, Terri L. Williams

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July 15, 1991

Mr. Robert Egan
Cornish & Carey
369 South San Antonio Road, Los Altos, CA 94022

Dear Mr. Egan:

I am now happily settled in my new home and wish to express my appreciation for the fine professional service I received from Vivi Chan who so very capably represented me and your company.

Vivi was always patient and supportive during my lengthy search for a home. She is an excellent negotiator who gave me sound advice, is extremely detail oriented, and followed up tenaciously both before and after closing.

I am very grateful to Vivi and will highly recommend her to anyone seeking a caring and professional realtor. She is a valuable asset to Cornish & Carey!

Sincerely yours,
Kathleen D. Jones

March 27, 1989

Re: Vivi Chan
C/o Cornish & Carey Realtors
Los Altos, CA

Real estate transactions may seem simple, but the more you get involved the more complex they become. In our case, we fell in love with a house in Palo Alto before putting our own home on the market. The pressure to secure the deal on the new house placed even greater pressure on us to expedite the sale of our old house, yet obtain maximal value for it to ease the move to the more upscale neighborhood.

Enter Vivi Chan! Like a magician she took control, promptly closing the sale on the new home while simultaneously getting the old home ready for market. Her knowledge, skillful bargaining, tirelessness and dedication enabled successful culmination of both deals in good time and to everyone's satisfaction. Vivi kept us informed at every step along the way, and was always available to answer our questions.

Throughout, we felt like we were her only customers. Who could ask for anything more?

~ J. Larence Naiman, M.D.